Refund Policy

Thank you for shopping with World United! We are committed to providing you with a satisfying shopping experience. Please review our General Refund Policy below:

1. 7 Days Warranty: We offer a 7-day warranty period for eligible products starting from the date of delivery. If you are not completely satisfied with your purchase within this timeframe, you may be eligible for a refund or exchange. Please note that some products may have specific warranty terms, and customers are advised to check the product description for such details.

2. Eligibility Criteria: To be eligible for a refund or exchange, the following conditions must be met:

  • The item must be in its original condition, with all tags and packaging intact.
  • The product must not show signs of use, damage, or alteration.
  • The request for a refund or exchange must be made within the 7-day warranty period.

3. How to Initiate a Refund/Exchange: To initiate a refund or exchange, please follow these steps:

  • Contact our customer support team via [email/phone] within the 7-day warranty period.
  • Provide your order number, a clear description of the issue, and any relevant supporting documentation, such as images or videos.
  • Our customer support team will guide you through the process and provide further instructions.

4. Refund Process:

  • Once your request is approved, you will receive instructions on how to return the item.
  • Please ensure the product is securely packaged to prevent damage during transit.
  • Upon receiving the returned item, our team will inspect it for compliance with our eligibility criteria.
  • If approved, your refund will be processed, and a credit will be applied to your original payment method within [insert number] business days.

5. Exceptions:

  • Certain products may be non-refundable or have specific refund conditions. These details will be clearly stated in the product description.
  • Personalized or customized items may not be eligible for a refund unless they are defective or damaged upon receipt.

6. Shipping Costs:

  • Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the product is deemed defective or damaged.

7. Contact Information:

  • For any questions or concerns regarding our refund policy, please contact our customer support team at [customer support email/phone number].

Note: World United reserves the right to amend this refund policy at any time without prior notice. Please refer to our website for the most up-to-date information.

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